Let’s face it, everyone makes them. Dis-satisfied customers may interpret a less than spotless workplace a direct reflection on the businesses product or service quality. “If this business can’t take care of their own facilities how are they doing to take care of my needs?”
Another one is online reviews such as a Google+ page or Startlocal. A business in which has customers come through the building, I.E. Fitness Centre/Childcare Centre/Factories/Schools/Retail Buildings/ Body Corporate Buildings may leave a bad review purely because of the state of your building. A lot of online review pages are one sided and final. In most cases once you’ve received a bad review, you cannot remove it.
Preventing Health Issues
Dust can accumulate rather quickly in a workplace that has been neglected. As a result staff that have allergies or breathing problems can suffer. Since prevention is easier than a cure it would be wise to address the issue before it becomes a problem.
Staff Productivity and Workplace Satisfaction
Keeping a clean building is important to keeping your staff motivated and focused. Employees that work in an unorganised mess will produce work that mimics their environment.
Businesses can very easily assign cleaning duties to their in-house staff however Cleaning Dudes offers the benefit of expertise and passion that middle managers may not. Leave it to the experts to manage cleaning staff, schedule, ordering equipment and chemicals. The premium is a small price to pay for the convenience and experience that Cleaning Dudes can provide.
We do offer a 24 hour roster for all our commercial cleaning clients however if key access is possible, we do recommend clients buildings be cleaned after hours. After hours cleaning means, your business will not be interrupted with noisy vacuums or blocked off kitchens/bathrooms.
Training, Learning & Skills Development
A Site training program which meets all the needs listed in risk assessments shall be compiled and will be used in the training and development of cleaning staff. Staff meetings shall be conducted at appropriate times to discuss…
- Working efficiency
- Employee safety
- Modification of Work Method Statements
- Roster changes
- Tackling problem areas
- Open forum for staff feedback to management
Consultation & Communication
Communication is important within any long term working relationship. Rather than a contract we consider our potential working arrangement a partnership in which all endeavours shall be pursued for a positive outcome for both parties involved.
Feedback is readily accepted and in many ways helps a working relationship between businesses. We use a system of client communication books. These books are placed at suitable site(s) for easy access to staff. If staff have any comments or requests, they simply fill out their specific concerns in the communication book. The cleaners then review the book at the beginning of their shift and are under instruction to carry out any reasonable request during that shift. Cleaning Dudes management also reviews the communication book and follows up any requests exceeding the agreed perimeters. If cleaning staff are unable to complete, any requested task, they inform Cleaning Dudes management who will assist in the prompt delivery of the request.